Return & Exchange Policy
- We will gladly accept any unused item within 15 days of purchase for a refund or an exchange.
- Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post at his own expense to our address.
- return shipping charges will be paid by the customer
- Refund requests will be processed within 2-3 working days after receiving the return products.
- All returns should be sent to P355 G, Gulistan Colony, Faisalabad.
- For further queries about exchanges and returns, please contact us at 03243330010
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):
- COMPLETE RETURN FORM
If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment and send it to our given address or simply call us and inform us that you want to return or exchange.
Don’t have a Return Form?
https://drive.google.com/drive/
if you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.
- REPACK MERCHANDISE
Please make sure that the item(s) you wish to return, along with the Return Form is included with your return shipment.
- SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department.
Brands Forest
P355 G, Gulistan Colony, Faisalabad.
Faisalabad, Pakistan.
Telephone Support:+92 03243330010 ( Between 10:00 AM to 5:00 PM Monday – Saturday )
Email: Brandsforest.pk@gmail.com
4.How will I get My refund?
There are two options for a refund:
Coupon CodeCash Back
- What’s Coupon Code?
You can get the refund amount by getting a coupon code equivalent to the amount you purchased. You can, later on, use that coupon code to buy anything from our website.
- What’s Cash Back?
If you don’t want the refund via coupon code and wish to get the money back, then we can transfer you the amount via Bank transfer or Easy Paisa.
please note that this process may take 3-4 working days.
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